Search
Close this search box.

Mental Health and Addictions

Accessible.

Culturally safe.

Community led.

That’s the kind of mental health support everyone deserves. 

Your support fuels a network of frontline services that ensure people have access to quick and affordable mental health, substance use, and crisis care.

No one should have to wait for help when life feels heavy.

Mental Health and Addictions

Accessible.

Culturally safe.

Community led.

That’s the kind of mental health support everyone deserves. 

Your support fuels a network of frontline services that ensure people have access to quick and affordable mental health, substance use, and crisis care.

No one should have to wait for help when life feels heavy.

A photo of Jennifer standing outside near a playground.

Jennifer’s family got immediate mental health counselling

Before the pandemic, when Jennifer went looking for mental health services for her son, she felt like she was hitting a wall. When she’d pick up the phone for help, she would get transferred around, or disconnected.

Virtual counselling made it much easier for Jennifer to connect with the care she and her son needed.

So easy, that it took only 12 hours from the time she reached out for support to the moment she was chatting with a mental health counsellor from the comfort of her home.

No one should suffer in silence

Although COVID-19 doesn’t affect our lives in the same way as it once did, many people are still dealing with the fallout from the isolation and anxiety of the last few years.

For your neighbour, sibling, coworker—or even you—mental health struggles and illness can be worsened by crises or a stroke of bad luck. The rising cost of living, the loss of a loved one, an increase in caregiving responsibilities, or any other of life’s curveballs only add pressure for someone who is already struggling.

Often, people experiencing the worst mental health also face barriers in getting help. When there aren’t enough places that feel safe, speak your language, or reflect your identity, it’s hard to know where to turn. Marginalized groups like Indigenous peoples, Black and racialized communities, 2SLGBTQ+ people, and those living in poverty are more likely to experience these challenges.

~1 in 5

Canadians aged 12+ reported that they needed help with their mental health in the past year, but 45% of those struggling felt their needs were unmet or only partially met.

30%

of Ottawa’s Black community who tried to access mental health services felt prejudice or negative attitudes from service providers.

3 in 10

older adults reported living alone, and more than 1 in 3 reported feelings of loneliness due to the pandemic.

10%

of Grade 7 and 8 students in Ottawa are using non-medical opioids. This number is the same for students in grades 9 to 12.

A photo of two soccer teammates posing for a selfie together.

How we help

United Way East Ontario works with frontline mental health and addictions services across Prescott-Russell, Ottawa, Lanark County, and Renfrew County to ensure people have access to timely and culturally appropriate care.

By looking at the bigger picture, we set people on track for a healthy life with stable employment, housing, and positive social connections.

What impact looks like

What impact looks like

A photo of two people hugging together on a couch in their living room.

Chances are, you know someone struggling with common, increasing, and dire mental health challenges. You can help people get the support they need, when they need it.

When you give to United Way East Ontario, you connect your neighbours with timely, accessible, and culturally appropriate mental health, addictions, and crisis care.

We take accountability seriously.

You should feel confident when supporting a charity, and we’re committed to full transparency, accountability, and cost-efficiency. We invest your gift in smart, strategic ways, to ultimately move the needle.

Red heart icon

100% LOCAL IMPACT
Every donation is put to work in the community where it is raised to tackle the causes you care about.

Red checkmark icon

TOP 100 CANADIAN CHARITY
Charity Intelligence, MoneySense & Maclean’s named United Way East Ontario a top-100 Canadian charity.

Learn more about United Way’s charity ratings and how your gift is managed here.

Need help?

If you or someone you know is seeking mental health help, here are some immediate resources you can use:

CALL 9-1-1
If you are experiencing an emergency, please call 9-1-1.

DISTRESS CENTRE OF OTTAWA AND REGION
24/7 access to a mental health support hub.

Visit dcottawa.on.ca
Call the Distress Line at 613-238-3311
Text 343-306-5550

211 EASTERN ONTARIO
Find community, social, government, and health services closest to you.

Visit 211ontario.ca or call 2-1-1