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Donor Bill of Rights

You, the Donor, have the right to:

  • Be informed of United Way/Centraide Ottawa’s mission and how your contributions are being used;
  • Receive correspondence, material and services from United Way/Centraide Ottawa in either English or French;
  • Know who members of the Board of Directors are and expect that they will act responsibly and in the best interests of the community;
  • Have access to the most recent annual financial statement of United Way/Centraide Ottawa;
  • Be assured that your contribution will be used for the purposes specified when you gave;
  • Recognition for your gift;
  • Professional and courteous treatment by United Way/Centraide Ottawa representatives;
  • A clear explanation of the relationship between the person soliciting donations and United Way/Centraide Ottawa;
  • Have your name or any other information about you treated with the utmost confidentiality and neither shared nor sold on a donors mailing list;
  • Receive prompt, truthful and complete answers to any questions you have about contributions to United Way/Centraide Ottawa.

If you need further assistance:

Please contact our Manager of Online Strategy at soakley@unitedwayeo.ca or 613-228-6891.