Board of Directors
Past Board Chair, Chair. Governance Committee
Senior Vice-President Customer Support & Services at Cornerstone OnDemand
Karen is the SVP, Customer Support & Services at Cornerstone OnDemand where she is responsible for the new center of excellence for customer care including global support and professional services, which will capitalize on her proven track record for creating cultures of customer centricity and customer success.
With over 30 years of experience in the high tech industry with organizations such as IBM, she most recently served as Executive Vice President at Saba Software, where she oversaw the product lifecycle from idea generation thru to implementation and ongoing support and services.
Karen holds a Bachelor of Science Degree from the University of Toronto and has had extensive leadership and coaching training and experience. In addition to her formal work-related experience, Karen has been an active volunteer since 2010 at United Way East Ontario and is past Chair of the Board.